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Return and Exchange Policy

At Eume.in we have very user friendly and hassle free Return and Exchange Policy. If you are not fully satisfied with our Products or service our returns and exchange Policy allow you to returns goods within 3 days post-delivery. We'll immediately provide you resolution either return of Refund against Your purchases. If it's passed in Quality checking process

Process to return a Product:
Damage and used products will not be acceptable.
Wrap it in Bubble sheet to secure the product box and product inside. Enclose your invoice inside
We arrange reverse pick-ups form major location but due to remote area at few location reverse pickups services are not available please call us at +91-9321366003 /022-49219027 or write us info@avongroup.in check if your pin code is serviceable at your pin code for the reverse pick-ups
In few cases if the reverse pick-ups is not possible simply courier us your goods to our address. Enclose the courier receipt to get the refund for the courier charges

What Value We refund:
The refund Value calculated to the Final Amount paid by you at the time of Transaction
In applicable cases Courier charges will be added to the refund Value
What are the Items/goods that can be returned?
We don't accept the damage and used Item
Item sold under any sales/Promotions/Promo-codes/Using credit coupon can't be return
Once we received the return goods we reserve the rights to refuse the returns of item which failed in Quality check process

Duration for Exchange/refund of issuing a credit:
We first received the Return goods in our warehouse. Once received it will take us minimum 15 to 20 working days to process Exchange/Refund via the original payment method or issuing a credit in to your wallet
In case of refund or credit being issued for other reasons. We will take minimum 7 to 10 working days from the date of receipt of request from the customer.